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GDPR Compliance

Last Updated: January 2024

Our Commitment to GDPR

tide-port is committed to protecting the personal data of all individuals, including visitors from the European Union and European Economic Area. This page outlines how we comply with the General Data Protection Regulation (GDPR) and the rights available to data subjects.

Data Controller Information

For the purposes of GDPR, tide-port acts as the data controller for personal information collected through this website. Our contact details are:

tide-port
1847 King Street West, Suite 302
Toronto, ON M5V 1P2
Canada
Email: [email protected]

Legal Bases for Processing

We process personal data based on one or more of the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation
  • Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not overridden by your rights

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent as our legal basis for processing, you have the right to withdraw your consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.

We may request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights.

International Data Transfers

As tide-port is based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. Where we transfer data to other countries, we ensure appropriate safeguards are in place.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When personal data is no longer needed, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data where appropriate
  • Regular testing and evaluation of security measures
  • Procedures for handling personal data breaches
  • Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. You may do so in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Changes to This Policy

We may update this GDPR compliance information from time to time. We will post any changes on this page and update the revision date.

Contact Us

For questions regarding GDPR compliance or to exercise your data protection rights, please contact:

tide-port
1847 King Street West, Suite 302
Toronto, ON M5V 1P2
Email: [email protected]

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1847 King Street West, Suite 302
Toronto, ON M5V 1P2

[email protected]

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