tide-port - Privacy Policy

Last Updated: January 2024

Introduction

tide-port respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data: Name, email address, company name, and project details that you voluntarily provide when submitting inquiry forms or contacting us directly.
Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.
Technical Data: Browser type, device information, IP address, and other technical identifiers collected automatically when you access our website.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services
To send relevant information about our services when you have expressed interest
To improve our website and service offerings
To analyze website usage patterns and optimize user experience
To comply with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Your consent, where you have provided it
Performance of a contract or to take steps at your request prior to entering a contract
Compliance with legal obligations
Legitimate business interests that do not override your fundamental rights

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Inquiry form submissions are retained for a period of three years unless you request earlier deletion.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service providers who assist in operating our website and business operations
Professional advisors such as lawyers and accountants when necessary
Regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access the personal information we hold about you
Right to request correction of inaccurate information
Right to request deletion of your personal information
Right to object to or restrict processing
Right to data portability
Right to withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

tide-port
1847 King Street West, Suite 302
Toronto, ON M5V 1P2
Email: [email protected]